Support / Warranty
Length of warranties varies by product. Batteries, hop-ups, exhaust systems, and
Blue Thunder do not have express warranties. Warranty repair will not cover units
that have been modified, misused or serviced by an unauthorized service center.
To speak to a service technician, call 1-877-504-0233. If your product needs
to be repaired, ship the product in its original box (freight prepaid) to:
Horizon Service Center
Attn: Dynamite Service
4105 Fieldstone Rd.
Champaign, IL 61822
Include your complete name and address and information inside the carton and
clearly write it on the outer label/return address area. Include a brief summary
of the difficulty. Date your correspondence and be sure that your name and
address appear on this enclosure. Also, please include a phone number where you
can be reached during the business day.
Under no circumstances will the buyer be entitled to consequential or
incidental damages. This limited warranty gives you specific legal rights;
you also have other rights that may vary from state to state.
To receive warranty service, you must include your original sales receipt
verifying the proof of purchase date. Providing warranty conditions have been
met, your product will be repaired free of charge.
Should your repair cost exceed 50% of the retail purchase cost, you will be
provided with an estimate advising you of your options. Any return freight for
non-warranty repairs will be billed to the consumer. For non-warranty repairs,
please advise us of the credit card you prefer to use. Horizon Service Center
accepts Visa and MasterCard. Please include your card number and expiration
date. Horizon Service Center also accepts money orders.
Product Specific Warranties
Some products have additional warranties or limitations. These warranties can be
accessed from the corresponding product information page on this site.